{Stus-List} New sail ??? too short in luff length

Gavin Peters gpeters at deepsky.com
Fri Jun 19 13:25:25 EDT 2009

Since you didn't make the mistake, they should give you what you paid
for, and you can insist on that.  But anything else you both agree to
is also fine.

But, listen to what they say.  With a 15" pendant at the tack, you'll
be able to use/furl this sail.  An offer of another, different sail
even if not completely free might work out for you better than
returning this one and ending up with just one sail.

- Gavin (who made two jibs 10 1/2" too short on the luff this past
winter, and uses them happily).

On Fri, Jun 19, 2009 at 10:19:09AM -0700, Dennis C. wrote:
> If it's a reputable sailmaker and it's their mistake, they should pay for you to return it and make you a new one.?? If they don't, please advise this list who they are so we don't use them.
> Dennis C.
> Touche' 35-1 #83
> Mandeville, LA
> ________________________________
> From: Rod Randow <rod22net at verizon.net>
> To: cnc-list at cnc-list.com
> Sent: Friday, June 19, 2009 12:14:13 PM
> Subject: {Stus-List} New sail ??? too short in luff length
> ??? 
> ??I had a new 135 Dacron genny built over the winter by a national sailmaker. I cruise only ??? no racing. The sail consultant measured the boat and sent in the measurement for the sail to be made. I received the sail over the winter but just installed it late last weekend (boat was very late getting in the water). It was too short in the luff length by 15 inches (approx 41 foot luff measurement). After finally being able to contact the consultant and explain the problem, he discovered that the wrong number was entered into the computer during the sail manufacture. 
> So now how to proceed? I paid for a custom build sail but that is not what I got. What would it take to correct this mistake? 
> - I know I could add a pendent(s) to the present sail but this is not what I think I want to do.
> - Is a completely newly built sail with the correct measurements the only way to get what I paid for?
> - Can the present sail be ???corrected??? to almost ???like-it-was-supposed-to-be??? by adding cloth to foot, the head, or both? What would it take?
> I'm meeting with the consultant on my boat Monday afternoon to discuss my options. What option(s) should I insist on?
> Rod
> C&C 33-1 1976
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